Privacy Policy

 Privacy Policy Last Updated: 2026

This Privacy Policy explains how FaeAtelier collects, uses, stores, and protects your personal information when you visit our website, place orders, and interact with our services. This policy complies with United States commercial standards, the California Consumer Privacy Act (CCPA), and international e‑commerce privacy requirements. This policy applies to customers from all countries and regions worldwide.

 1. Information We Collect We collect personal data only necessary for order processing, shipping verification, customer service, and fraud prevention.

Collected information includes:

• -Full name - Billing and shipping address
• - Email address - Phone number
• - Payment confirmation details (we do“not”store full credit card data)
• - Order history, inquiry records, and website browsing behavior ##

 2. How We Use Your Information We use your personal data strictly for legitimate business purposes only:

• -Process, verify, and fulfill your orders
• - Arrange shipping, delivery tracking, and logistics confirmation
• - Send order updates, shipping notifications, and customer support replies
• - Prevent fraud, fake disputes, chargeback abuse, and malicious return behavior - Improve website functionality, product quality, and customer experience
• - Respond to customer inquiries and after‑sales requests “We will never sell, rent, or trade your personal information to third parties for marketing purposes.”

 3. Data Sharing & Third Parties We only share necessary data with trusted third‑party service providers who assist our business operations:

• -Payment processors for transaction verification
• - Shipping carriers for delivery arrangement
• - Website security and anti‑fraud systems
• - Shopify platform for store operation All third parties are required to protect user data under legal privacy standards.

 4. Data Security We implement industry‑standard technical and administrative security measures to protect your personal information from unauthorized access, disclosure, modification, or loss. However, “no internet data transmission method is 100% secure”, and we cannot guarantee absolute security under external network risks.

 5. Customer Privacy Rights (CCPA & US Standard) As a customer, you have the right to:

• -Request access to your stored personal data
• - Request correction of inaccurate personal information
• - Request deletion of your personal order data (after order completion and warranty period)
• - Opt out of non‑essential email marketing messages To exercise your rights, contact: support@faeatelier.com

 6. Email Communication By placing an order or subscribing to our website, you agree to receive order‑related emails, shipping updates, and store announcements. You may unsubscribe from marketing emails at any time without affecting your order service.

7. Data Retention We retain customer data only for as long as necessary:

 - Order and transaction records: retained for legal tax, dispute, and anti‑fraud verification purposes

• Inactive user data will be securely cleaned after a reasonable period

 8. Fraud Prevention & Data Usage Customer data may be used to verify identity, prevent fake returns, item substitution scams, malicious chargebacks, and order abuse. Suspicious fraudulent behavior will be recorded and reported to payment platforms to protect legitimate business rights.

 9. International Visitors Our store serves customers from most countries and regions across the globe. This policy applies to all international visitors and complies with cross‑border e‑commerce rules.

10. Policy Update We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately after being posted on the website. Continued use of our website after updates constitutes acceptance of the new policy.

 11. Contact If you have any questions regarding this Privacy Policy, please contact us at: support@faeatelier.com